Elevating Service Excellence for Cruise Season
As the cruise season approaches, Rosie Fiji Cruise is proud to announce the successful completion of a comprehensive refresher training for our incredible team of tour guides and drivers. This initiative is part of our commitment to delivering exceptional shore excursion experiences that reflect the true spirit of Fiji.
The training focused on strengthening key service areas, including customer care, cultural storytelling, safety protocols, and cruise ship coordination. Our tour guides refreshed their knowledge on sharing Fiji’s history, traditions, and natural beauty in engaging, authentic ways—ensuring every guest feels connected to the islands. At the same time, our drivers fine-tuned their operational efficiency, guest handling, and safety awareness, playing a critical role in smooth, comfortable, and timely excursions.
We offer our heartfelt vinaka vakalevu to Rosie Academy for leading these impactful sessions. Their guidance and dedication help our team uphold the high service standards that define Rosie Fiji Cruise. The Academy continues to be the cornerstone of our service culture, inspiring excellence through training, mentorship, and empowerment.
These sessions were more than just a refresher—they were a revitalization of passion and purpose. Our team returns to the field with sharpened skills, renewed enthusiasm, and a deep pride in showcasing Fiji to the world.
Whether behind the wheel or on the mic, our drivers and guides are now more prepared than ever to provide seamless, insightful, and memorable experiences for our cruise guests.
As we welcome ships to our shores, Rosie Fiji Cruise looks forward to a successful season filled with authentic connections, smooth operations, and the unbeatable Bula spirit that defines who we are.
About Rosie Holidays:
Rosie Holidays is Fiji’s leading inbound tour operator, committed to delivering authentic and sustainable travel experiences. By partnering with local communities, we ensure every adventure offers a unique connection to Fiji’s culture, people, and breathtaking landscapes.
For more information please contact:
Jale Solivakanene
Cruise Content Developer
[email protected]