FAQ

You can book a tour or experience through our website, mobile app, or by contacting our customer service team. We recommend booking in advance to secure your preferred dates and times.

The tour price typically includes transportation, guided tours, entrance fees to attractions, and any meals or refreshments specified in the tour description. Please check the specific tour details for more information.

Many of our tours are family-friendly and suitable for children. However, some tours may have age restrictions or may not be suitable for young children. Please check the tour details or contact us for recommendations.

We recommend wearing comfortable clothing and shoes suitable for walking. Depending on the tour, you may also need to bring items such as sunscreen, hats, water bottles, and cameras. Specific recommendations will be provided in your tour confirmation.

We strive to make our tours accessible to everyone. Please contact us in advance to discuss any specific accessibility needs, and we will do our best to accommodate you.

Our cancellation policy varies depending on the tour and the timing of the cancellation. Please refer to our terms and conditions for detailed information on cancellation fees and refund eligibility.

While travel insurance is not mandatory, we highly recommend it to cover any unforeseen circumstances that may affect your travel plans. Please check with your insurance provider for coverage details.

Availability for tours can be checked by contacting our customer service team. We recommend booking early, especially during peak travel seasons, to ensure availability.

Yes, we offer customizable and private tour options to suit your preferences. Please contact us with your requirements, and we will work with you to create a tailored experience.

Our tours are typically conducted in English, but we may offer tours in other languages upon request. Please check the tour details or contact us for language availability.